DeepSeek V4 Hub
Legal

Privacy Policy

Last updated: March 22, 2026. This Privacy Policy describes how DeepSeek V4 Hub (deepseekv4pro.com) collects, uses, and shares your personal information.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials provided through our third-party authentication provider (Clerk).

Usage Data

We automatically collect information about how you interact with our services, including pages visited, features used, API calls made, timestamps, and referring URLs.

Device Information

We collect device type, operating system, browser type, IP address, and general geographic location derived from your IP address.

Payment Information

If you purchase API keys or services, payment processing is handled by third-party providers. We do not store your full credit card number or payment credentials on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and deliver API keys
  • Send service-related communications (order confirmations, security alerts, support messages)
  • Analyze usage patterns to enhance user experience and platform performance
  • Detect, prevent, and address technical issues, fraud, or abuse
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers:

    Third-party companies that help us operate our platform (hosting, authentication, analytics, payment processing)

  • Legal Requirements:

    When required by law, regulation, legal process, or governmental request

  • Business Transfers:

    In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law, to resolve disputes, or to enforce our agreements. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability

To exercise these rights, please contact us at privacy@deepseekv4pro.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@deepseekv4pro.com.